by Veronica Jeans, Ecommerce Queen October 14, 2020
Some retailers and brands are discounting heavily and others are not. Here are some interesting points to consider while getting or being ready for the holidays!
According to Harley Finkelstein, president of Shopify, the e-commerce platform for many direct-to-consumer brands including sneaker maker Allbirds, "deals are just one of the things shoppers are paying attention to" during the holidays.
"This is the year that purchases with purpose will transcend dealbuster culture," he said. "More so than in any other year, consumers will vote with their wallets for merchants that align with their values — choosing to support Black-owned businesses, local merchants, and socially and environmentally conscious brands."
"I do think that, at the end of the day, if you're going to be promotional, a huge part of maintaining brand equity is the storytelling component," said Mark Chou, founder of Bradhurst Ventures, which advises consumer-facing brands.
"If you were to just discount and say nothing else, in some ways it's almost too obvious what you're doing," he said. "Consumers are not dumb, and they understand some industries are challenged. But if you're able to still tell a story around why you're doing something it can be brand assertive and not dilutive."
~ Article by Lauren Thomas - CNBC
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Veronica Jeans is a Ecommerce Business Consultant, & Shopify Expert. She is passionate about eCommerce businesses and specializes in global ecommerce and online sales trends.
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