Frequently Asked Questions [HTML/CSS]
What shipping methods do you offer?
Where do you ship?
Estimated Ship Date
Out of Stock Items
Why hasn't my tracking status updated?
My tracking shows delivered. I never received it. What can I do?
Why has my order been returned to ...:?
What happens if my package is lost or stolen?
I'm missing an item from my order, what should I do?
What can I do if the product I purchased is damaged in shipping?
What if I put the wrong shipping address on my order?
Can I cancel or edit my order?
Can I change my shipping address? Payment Methods
Credit Card Authorization & Verification
Sales Tax Information
Tax Exempt Sales Tax Information
How should I care for my....?
How do I receive my gift card?
How does my friend receive a gift card?
How do I order a physical gift card?
Privacy & Security
What customer information do we collect?
Why and how do we collect customer information?
How do we use customer information?
How do we secure customer information?
Do we share customer information?
Do we keep customer information?
What rights do customers have regarding their information?
How do I opt out of emails?
Return Policy & FAQs
What is the return policy for Canada orders?
What is your return & exchange policy? (US Orders)
How do I make an exchange or return?
When can I expect my refund?
I took the tags off, can I still return it?
Can I combine my return using one label?
How do I return a gift? International Returns
How do Shop Payments
Where is ..... based?
Why are you called ....?
Where are your products manufactured?
Are your products sustainable?
What is the Starter Kit?
Discount & Promotion
Can I use multiple discount codes?
I forgot to use my discount code! Can I still apply it to my order?
Do you have student discounts?
What is refer a friend?
Frequently Asked Questions
What is the meaning of life?
The meaning of life is a philosophical question and may vary depending on one's beliefs and perspectives.
What is the best programming language?
There is no universally best programming language. The best programming language depends on the specific project, the programmer's familiarity, and other factors.