What my Customers are Saying
REAL Stories from REAL Ecommerce & Retail Store Owners
The Missing Piece Puzzle Company
I simply do not know where my business would be without the help of Veronica. Like many, I had a great idea on starting an internet business but didn’t really know where to begin.
Starting up sounds like a simple process, but it is so overwhelming when you have to do it by yourself. Veronica took me by the hand and led me through the most complicated ‘stuff’ on the internet and made it look simple! From SEO, which was a foreign concept to me, to setting up shipping for my store, we have walked through every aspect of the business in a seamless manner, and she makes it easy to understand.
My company has gone from a small business with a great concept to being featured on the TODAY show! We were also named one of the winners in 2015 of The American Small Business Championship from Sams Club and SCORE.
Social Media was another foreign word to me. She truly helped us, while explaining everything so that we have the confidence to now do it on our own. Her help has been priceless.
Donna Marth Brown
Owner
The Missing Piece Puzzle Company - (Retail & Online Store)
Winner of American Small Business Championship 2016
Mystic Knotwork
In a day where ‘Ecommerce’ and ‘business advice’ is everywhere, Veronica stands apart. Veronica Jeans has provided us with actionable advice during each webinar and discussion we have had. She made sure we all had ‘homework’ designed to help build our business from a small home based business to the recognized brand we are today.
She has access to experts and a disarming approach to business that encourages representatives from the biggest names in online media to give her the inside track. She openly shares that with all of us as her colleagues. Her open round table approach guided by solid and tested approaches can’t be beat.
I was fortunate to start working with Veronica from 2012 to 2022 and have grown with her.
I’ve tried working with other marketing specialists, but what Veronica brings I cannot find anywhere else. Her understanding of the culture of selling, conversation, and technology is a tremendous combination.
Matt Beaudoin
Owner
Mystic Knotwork - (Retail & Online Store)
Winner of American Small Business Championship 2016
Parisians Pure Indulgence
I have been working with Veronica for 8 years now. She has literally, re-started my business by encouraging my company to re-brand everything, from packaging, to a new user friendly and profitable Shopify web store.
She has vast knowledge of web design, html, social media advertising, and marketing in general. Every time I speak to her, I learn something new about how to grow our business.
She is generous with her time and energy. You will get more than your monies worth, working with Veronica. She keeps up on current marketing trends and seems to genuinely love helping small business owners achieve their dreams!
Kelli Parisian
Owner
Parisian’s Pure Indulgence, Inc. - (Retail & Online Store)
Her Tribe Athletics
I cannot say enough about Veronica. Her expertise, knowledge, and hard work are incomparable. She is easy to work with, responds quickly, and is just SO MUCH FUN!!! I highly recommend Veronica (in fact, I can't recommend her enough)! She is the woman you want on your side for ANYTHING related to Shopify!!!!!
Meg Staples
Owner
Meg Staples
What is the difference between Shopify CSV and Matrixify Products import and export?
Shopify CSV vs Matrixify Excel: A Comprehensive Guide to Product Management
Managing product data in an e-commerce platform can be a complex task, especially when dealing with large inventories. This article compares two prominent methods for handling product data in Shopify: the native CSV system and the Matrixify Excel approach. We'll explore how these tools differ and why choosing the right one can significantly impact your workflow efficiency.
Shopify vs Matrixify Comparison
| FEATURE | SHOPIFY | MATRIXIFY |
|---|---|---|
| File Type | CSV files | Excel files |
| Import/Export Visibility | No visibility or control; must wait for email. | Full visibility, progress updates, and cancel options. |
| Export Options | Exports full store with all fields, leading to duplicate rows. | Granular export filtering, saves time and file size, no duplicate rows. |
| Multiple Images | Requires copying rows and adding each image to a separate row. | Allows multiple images in one row, separated by semicolons. |
| Metafields | Cannot export/import Metafields. | Exports and imports Metafields as columns in the table. |
| Product Updates | Replaces entire product; no field-specific updates. | Allows individual field updates without replacing products. |
| Template Suffix | Cannot update in bulk. | Supports bulk Template Suffix updates as a column. |
| Product IDs | Deletes and recreates products with new IDs, losing references. | Keeps IDs and references intact, preserving Custom Collections. |
| File Size Limit | 15 MB (~10,000 products). | Supports large files (e.g., 600,000+ products). |
Detailed Comparison between Shopify & Matrixify Product Management & Uploads
File Format and Basic Handling
Shopify CSV
- File Format: Limited to CSV files only
- Process Visibility: Upload and wait system
- User Control: Minimal interaction during process
- Progress Tracking: None email notification upon completion
- File Size Limitation: Strict 15MB limit (approximately 10,000 products)
Matrixify Excel
- File Format: Works with Excel files (.xlsx)
- Process Visibility: Real-time progress tracking
- User Control: Full control with cancel option
- Progress Tracking: Live progress bar with time estimates
- File Size Limitation: Handles large files (600,000+ products)
Data Management Capabilities
1. Product Export Features
Shopify CSV
- Exports entire store inventory
- No filtering options
- All fields included regardless of need
- Creates duplicate rows for variants and images
- Limited customization options
Matrixify Excel
- Granular export control
- Custom field selection
- Filtered exports based on specific criteria
- Efficient row management
- Optimized file size through selective exporting
2. Image Handling
Shopify CSV
- One image per row requirement
- Multiple images need row duplication
- Complicated management for product variants
- Image Alt Text updates require full product reimport
Matrixify Excel
- Multiple images in single row
- Semicolon-separated image sources
- Streamlined variant management
- Independent Image Alt Text updates
Advanced Features
3. Metafields Management
Shopify CSV
- No metafield support
- Cannot export existing metafields
- No import capabilities for metafields
- Requires separate solution for metafield management
Matrixify Excel
- Full metafield support
- Export metafields as table columns
- Direct editing and updating
- Integrated metafield management
4. Product Updates and Maintenance
Shopify CSV
- Creates new product IDs on import
- Breaks existing collection references
- Full product replacement required
- No partial updates supported
Matrixify Excel
- Maintains original product IDs
- Preserves all existing references
- Supports partial field updates
- Selective field modification
5. Inventory Management
Shopify CSV
- Basic inventory tracking
- Single location focus
- No adjustment features
- Limited variant handling
Matrixify Excel
- Multi-location inventory support
- Inventory adjustment tracking
- Delta-based inventory management
- Advanced variant generation
6. Template Management
Shopify CSV
- No template suffix support
- Cannot modify templates in bulk
- Limited template customization
Matrixify Excel
- Full template suffix support
- Bulk template modifications
- Simple column-based management
Special Features
Matrixify Exclusive Capabilities
1. HTML Code Optimization
- Automatic fixing of escaped HTML code
- Converts symbols to proper HTML
2. Variant Management
- Bulk variant generation
- Option combination support
- Semicolon-separated combinations
3. Publishing Control
- Flexible channel publishing
- Online and POS integration
- Custom publishing scope settings
Best Practices and Recommendations
When to Use Shopify CSV
- Small product catalogs
- Basic product updates
- Simple inventory management
- Standard product configurations
When to Use Matrixify Excel
- Large product catalogs
- Complex product configurations
- Multi-location inventory
- Detailed metafield management
- Bulk template updates
- Advanced variant management
While Shopify's native CSV system provides basic functionality for smaller stores, Matrixify Excel offers a more robust, flexible, and efficient solution for managing product data. The choice between the two largely depends on your store's size, complexity, and specific needs. For larger operations or those requiring detailed control over their product data, Matrixify Excel presents clear advantages in terms of functionality, efficiency, and scalability.
Remember that investing time in learning the more powerful tool can save significant time and reduce errors in the long run, especially as your store grows and your product management needs become more complex.
Frequently Asked Questions (FAQ)
General Questions
What's the main difference between Shopify CSV and Matrixify Excel?
The main difference is that Shopify CSV is a basic file format with limited functionality, while Matrixify Excel offers advanced features like real-time tracking, multiple sheets, and partial updates. Matrixify also allows you to work with pure Excel files instead of CSV format.
Which option is better for my store?
It depends on your store size and needs:
Use Shopify CSV if:
- You have under 10,000 products
- You need basic import/export features
- You're doing simple updates
Use Matrixify if:
- You have over 10,000 products
- You need advanced features
- You want better control over updates
- You work with multiple locations
- You need to manage metafields
File Size & Limitations
What are the file size limitations?
Shopify CSV: 15MB maximum
Matrixify: Can handle gigabytes of data (600,000+ products)
How many products can each handle?
Shopify CSV: small catalog
Matrixify: 600,000+ products in one import
Features & Functionality
Can I update specific fields without replacing entire products?
Shopify CSV: No, you must replace the entire product
Matrixify: Yes, you can update individual fields
How do multiple images work in each system?
Shopify CSV: Requires separate rows for each image
Matrixify: All images can be in one row, separated by semicolons
Can I manage metafields?
Shopify CSV: No metafield support
Matrixify: Full metafield support with column-based management
Import/Export Process
How do I track the progress of my import?
Shopify CSV: No tracking wait for email notification
Matrixify: Real-time progress bar with estimated completion time
Can I cancel an import once it's started?
Shopify CSV: No
Matrixify: Yes, at any time during the import
Data Management
What happens to product IDs during import?
Shopify CSV: Creates new IDs, breaking collection references
Matrixify: Maintains existing IDs and references
How are variants handled?
Shopify CSV: Each variant requires a separate row
Matrixify: Can generate variants from combinations using semicolon separation
Technical Questions
How does each handle HTML in descriptions?
Shopify CSV: Leaves escaped HTML code as is
Matrixify: Automatically fixes escaped HTML code to normal HTML
Can I manage inventory across multiple locations?
Shopify CSV: Limited location support
Matrixify: Full multi-location inventory management
Best Practices
What's the recommended way to update product prices?
Shopify CSV: Must upload full product data
Matrixify: Can update prices alone using a simple price column
How should I handle large product catalogs?
Shopify CSV: Split into multiple files under 15MB
Matrixify: Can handle in single file with filtering options
Troubleshooting
What if my import fails?
Shopify CSV: Check email for basic error message
Matrixify: Detailed error reporting with specific row/column information
How do I fix broken product references?
Shopify CSV: Manually rebuild collections and references
Matrixify: No action needed references are maintained
Integration & Compatibility
Do these work with all Shopify plans?
Both work with all Shopify plans, but Matrixify requires a separate subscription.
Can I use these with other e-commerce platforms?
Shopify CSV: Shopify-specific format
Matrixify: Designed for Shopify but Excel format is more universal
Support & Resources
Where can I find documentation?
Shopify CSV: Shopify Help Center
Matrixify: Comprehensive documentation with tutorials and examples
Is there technical support available?
Shopify CSV: General Shopify support
Matrixify: Dedicated support team with Excel/import expertise
Cost & Efficiency
Which option is more time-efficient?
Matrixify is generally more time-efficient due to:
Faster processing of large files
- Ability to make partial updates
- Better error handling
- Real-time progress tracking
How do they compare in terms of cost?
Shopify CSV: Free with Shopify subscription
Matrixify: Requires separate subscription but offers more features and efficiency