Shipping policy
All my books are printed and shipped by Amazon. Printing times are between 3 - 10 days depending on demand. Then the books are shipped from the Amazon fulfillment center.
PRE ORDERS
When you are pre-ordering one of our items please pay close attention to the estimated ship date of the product. If you have any questions or concerns please email us at shop@karlynpercil.com and we'll be happy to assist you.
NORMAL PROCESSING TIME
All orders are shipped within 3- 10 days depending on the printing queue and then it is shipped to you. All orders are tracked and you will received an email with tracking and delivery time. Please make sure your address is correct, but if there is a mistake, let us know within 24 hours.
USA SHIPPING
All orders are shipped within 3- 10 days depending on the printing queue and shipped out to you with a tracking number. All orders are shipped from Amazon. We highly recommend adding your phone number when you check out; it allows for an extra bit of security in case the postal service has trouble delivering.
INTERNATIONAL ORDERS
International orders do not include import duties, taxes, shipping costs, and other charges. If you have local Amazon, shipping and delivery will be from your local area and any extra shipping costs will be refunded.
We highly recommend adding your phone number when you check out; it allows for an extra bit of security in case the postal service has trouble delivering.
RETURNS & REFUNDS
We really want you to love your BOOKS. If you have any questions please email us at hello@veronicaleejeans.com and we will be happy to help you.
We accept returns within 30 days of the item being marked "shipped". Please email us directly at hello@veronicaleejeans.com so we can process your return. The item must be undamaged and remain in its original packaging. Refunds are only offered as store credit and we are not responsible for return shipping costs.
DAMAGES
Once an order leaves our fulfillment warehouse, we are unable to control how it is handled by the shipping carrier. If your package arrives damaged please let us know immediately so we can send you a replacement.