Shopify CSV vs Matrixify Excel: A Comprehensive Guide to Product Management

Managing product data in an e-commerce platform can be a complex task, especially when dealing with large inventories. This article compares two prominent methods for handling product data in Shopify: the native CSV system and the Matrixify Excel approach. We'll explore how these tools differ and why choosing the right one can significantly impact your workflow efficiency.

Shopify vs Matrixify Comparison

Detailed Comparison between Shopify & Matrixify Product Management & Uploads

File Format and Basic Handling

Shopify CSV

• File Format: Limited to CSV files only
• Process Visibility: Upload and wait system
• User Control: Minimal interaction during process
• Progress Tracking: None email notification upon completion
• File Size Limitation: Strict 15MB limit (approximately 10,000 products)

Matrixify Excel

• File Format: Works with Excel files (.xlsx)
• Process Visibility: Real-time progress tracking
• User Control: Full control with cancel option
• Progress Tracking: Live progress bar with time estimates
• File Size Limitation: Handles large files (600,000+ products)

Data Management Capabilities

1. Product Export Features

Shopify CSV

• Exports entire store inventory
• No filtering options
• All fields included regardless of need
• Creates duplicate rows for variants and images
• Limited customization options

Matrixify Excel

• Granular export control
• Custom field selection
• Filtered exports based on specific criteria
• Efficient row management
• Optimized file size through selective exporting

2. Image Handling

Shopify CSV

• One image per row requirement
• Multiple images need row duplication
• Complicated management for product variants
• Image Alt Text updates require full product reimport

Matrixify Excel

• Multiple images in single row
• Semicolon-separated image sources
• Streamlined variant management
• Independent Image Alt Text updates

Advanced Features

3. Metafields Management

Shopify CSV

• No metafield support
• Cannot export existing metafields
• No import capabilities for metafields
• Requires separate solution for metafield management

Matrixify Excel

• Full metafield support
• Export metafields as table columns
• Direct editing and updating
• Integrated metafield management

4. Product Updates and Maintenance

Shopify CSV

• Creates new product IDs on import
• Breaks existing collection references
• Full product replacement required
• No partial updates supported

Matrixify Excel

• Maintains original product IDs
• Preserves all existing references
• Supports partial field updates
• Selective field modification

5. Inventory Management

Shopify CSV

• Basic inventory tracking
• Single location focus
• No adjustment features
• Limited variant handling

Matrixify Excel

• Multi-location inventory support
• Inventory adjustment tracking
• Delta-based inventory management
• Advanced variant generation

6. Template Management

Shopify CSV

• No template suffix support
• Cannot modify templates in bulk
• Limited template customization

Matrixify Excel

• Full template suffix support
• Bulk template modifications
• Simple column-based management

Special Features

Matrixify Exclusive Capabilities

1. HTML Code Optimization

• Automatic fixing of escaped HTML code
• Converts symbols to proper HTML

2. Variant Management

• Bulk variant generation
• Option combination support
• Semicolon-separated combinations

3. Publishing Control

• Flexible channel publishing
• Online and POS integration
• Custom publishing scope settings

Best Practices and Recommendations

When to Use Shopify CSV

• Small product catalogs 
• Basic product updates
• Simple inventory management
• Standard product configurations

When to Use Matrixify Excel

• Large product catalogs
• Complex product configurations
• Multi-location inventory
• Detailed metafield management
• Bulk template updates
• Advanced variant management

While Shopify's native CSV system provides basic functionality for smaller stores, Matrixify Excel offers a more robust, flexible, and efficient solution for managing product data. The choice between the two largely depends on your store's size, complexity, and specific needs. For larger operations or those requiring detailed control over their product data, Matrixify Excel presents clear advantages in terms of functionality, efficiency, and scalability.

Remember that investing time in learning the more powerful tool can save significant time and reduce errors in the long run, especially as your store grows and your product management needs become more complex.

Frequently Asked Questions (FAQ)

General Questions

What's the main difference between Shopify CSV and Matrixify Excel?

The main difference is that Shopify CSV is a basic file format with limited functionality, while Matrixify Excel offers advanced features like real-time tracking, multiple sheets, and partial updates. Matrixify also allows you to work with pure Excel files instead of CSV format.

Which option is better for my store?

It depends on your store size and needs:

Use Shopify CSV if:

•   You have under 10,000 products
•   You need basic import/export features
•   You're doing simple updates

Use Matrixify if:

•   You have over 10,000 products
•   You need advanced features
•   You want better control over updates
•   You work with multiple locations
•   You need to manage metafields

File Size & Limitations

What are the file size limitations?

Shopify CSV: 15MB maximum

Matrixify: Can handle gigabytes of data (600,000+ products)

How many products can each handle?

Shopify CSV: small catalog

Matrixify: 600,000+ products in one import

Features & Functionality

Can I update specific fields without replacing entire products?

Shopify CSV: No, you must replace the entire product

Matrixify: Yes, you can update individual fields

How do multiple images work in each system?

Shopify CSV: Requires separate rows for each image

Matrixify: All images can be in one row, separated by semicolons

Can I manage metafields?

Shopify CSV: No metafield support

Matrixify: Full metafield support with column-based management

Import/Export Process

How do I track the progress of my import?

Shopify CSV: No tracking wait for email notification

Matrixify: Real-time progress bar with estimated completion time

Can I cancel an import once it's started?

Shopify CSV: No

Matrixify: Yes, at any time during the import

Data Management

What happens to product IDs during import?

Shopify CSV: Creates new IDs, breaking collection references

Matrixify: Maintains existing IDs and references

How are variants handled?

Shopify CSV: Each variant requires a separate row

Matrixify: Can generate variants from combinations using semicolon separation

Technical Questions

How does each handle HTML in descriptions?

Shopify CSV: Leaves escaped HTML code as is

Matrixify: Automatically fixes escaped HTML code to normal HTML

Can I manage inventory across multiple locations?

Shopify CSV: Limited location support

Matrixify: Full multi-location inventory management

Best Practices

What's the recommended way to update product prices?

Shopify CSV: Must upload full product data

Matrixify: Can update prices alone using a simple price column

How should I handle large product catalogs?

Shopify CSV: Split into multiple files under 15MB

Matrixify: Can handle in single file with filtering options

Troubleshooting

What if my import fails?

Shopify CSV: Check email for basic error message

Matrixify: Detailed error reporting with specific row/column information

How do I fix broken product references?

Shopify CSV: Manually rebuild collections and references

Matrixify: No action needed references are maintained

Integration & Compatibility

Do these work with all Shopify plans?

Both work with all Shopify plans, but Matrixify requires a separate subscription.

Can I use these with other e-commerce platforms?

Shopify CSV: Shopify-specific format

Matrixify: Designed for Shopify but Excel format is more universal

Support & Resources

Where can I find documentation?

Shopify CSV: Shopify Help Center

Matrixify: Comprehensive documentation with tutorials and examples

Is there technical support available?

Shopify CSV: General Shopify support

Matrixify: Dedicated support team with Excel/import expertise

Cost & Efficiency

Which option is more time-efficient?

Matrixify is generally more time-efficient due to:

Faster processing of large files

• Ability to make partial updates
• Better error handling
• Real-time progress tracking

How do they compare in terms of cost?

Shopify CSV: Free with Shopify subscription

Matrixify: Requires separate subscription but offers more features and efficiency

Why Do Customers Initiate a Chargeback 

Creating or having a business online is even more important than ever before.

Are you frustrated about your sales? Are your conversions really lack-luster in your store?