What my Customers are Saying
REAL Stories from REAL Ecommerce & Retail Store Owners
The Missing Piece Puzzle Company
I simply do not know where my business would be without the help of Veronica. Like many, I had a great idea on starting an internet business but didn’t really know where to begin.
Starting up sounds like a simple process, but it is so overwhelming when you have to do it by yourself. Veronica took me by the hand and led me through the most complicated ‘stuff’ on the internet and made it look simple! From SEO, which was a foreign concept to me, to setting up shipping for my store, we have walked through every aspect of the business in a seamless manner, and she makes it easy to understand.
My company has gone from a small business with a great concept to being featured on the TODAY show! We were also named one of the winners in 2015 of The American Small Business Championship from Sams Club and SCORE.
Social Media was another foreign word to me. She truly helped us, while explaining everything so that we have the confidence to now do it on our own. Her help has been priceless.
Donna Marth Brown
Owner
The Missing Piece Puzzle Company - (Retail & Online Store)
Winner of American Small Business Championship 2016
Mystic Knotwork
In a day where ‘Ecommerce’ and ‘business advice’ is everywhere, Veronica stands apart. Veronica Jeans has provided us with actionable advice during each webinar and discussion we have had. She made sure we all had ‘homework’ designed to help build our business from a small home based business to the recognized brand we are today.
She has access to experts and a disarming approach to business that encourages representatives from the biggest names in online media to give her the inside track. She openly shares that with all of us as her colleagues. Her open round table approach guided by solid and tested approaches can’t be beat.
I was fortunate to start working with Veronica from 2012 to 2022 and have grown with her.
I’ve tried working with other marketing specialists, but what Veronica brings I cannot find anywhere else. Her understanding of the culture of selling, conversation, and technology is a tremendous combination.
Matt Beaudoin
Owner
Mystic Knotwork - (Retail & Online Store)
Winner of American Small Business Championship 2016
Parisians Pure Indulgence
I have been working with Veronica for 8 years now. She has literally, re-started my business by encouraging my company to re-brand everything, from packaging, to a new user friendly and profitable Shopify web store.
She has vast knowledge of web design, html, social media advertising, and marketing in general. Every time I speak to her, I learn something new about how to grow our business.
She is generous with her time and energy. You will get more than your monies worth, working with Veronica. She keeps up on current marketing trends and seems to genuinely love helping small business owners achieve their dreams!
Kelli Parisian
Owner
Parisian’s Pure Indulgence, Inc. - (Retail & Online Store)
Her Tribe Athletics
I cannot say enough about Veronica. Her expertise, knowledge, and hard work are incomparable. She is easy to work with, responds quickly, and is just SO MUCH FUN!!! I highly recommend Veronica (in fact, I can't recommend her enough)! She is the woman you want on your side for ANYTHING related to Shopify!!!!!
Meg Staples
Owner
Meg Staples
6 Ways How To Improve Your Ecommerce Store in 2025
As we step into 2025, the ecommerce landscape continues to evolve rapidly, making it essential for online retailers to stay ahead of the curve. One of the most impactful ways to enhance your ecommerce store is by leveraging technology, particularly with the rising influence of artificial intelligence. In this blog post, we will explore innovative strategies that can help you increase customer engagement, streamline operations, and ultimately drive sales using AI.
1. Personalized Shopping Experiences Using AI
Personalization is no longer just an option; it has become a necessity in ecommerce. Customers today expect a tailored shopping experience that resonates with their preferences and needs. By leveraging AI, you can analyze user behavior and purchase history to create personalized shopper journeys. Imagine a visitor landing on your site and being greeted with product recommendations perfectly curated to their past interests. This not only enhances their shopping experience but also boosts your conversion rates.
Additionally, personalized email campaigns can significantly increase engagement. Using AI algorithms, you can segment your customer database based on shopping habits, preferences, and even seasonal trends. This targeted approach ensures that your messages are relevant and increase the likelihood of a purchase. For instance, sending a personalized discount code on a customer’s favorite products can reignite their interest and drive sales.
2. Automating Customer Support with Chatbots
Customer support is crucial for maintaining satisfaction in any ecommerce business. In 2025, automating this process using AI chatbots will be the norm. These chatbots can handle a multitude of inquiries simultaneously, providing instant responses to customers, and drastically reducing wait times. Imagine being able to assist your customers around the clock, answering their questions even when your human team is unavailable. This level of service not only improves customer satisfaction but also enhances brand loyalty.
Moreover, chatbots can collect valuable data from interactions with customers to help you identify common issues or frequently asked questions. By understanding these patterns, you can refine your product offerings and improve overall service. This way, you are not only resolving customer issues in real-time but also proactively enhancing their overall experience with your brand.
3. AI-Powered Inventory Management Solutions
Managing inventory efficiently is a significant challenge for ecommerce stores, but AI offers innovative solutions to this issue. AI-powered systems can predict which products will be in demand based on historical data, current trends, and seasonal fluctuations. By utilizing these insights, you can optimize your stock levels, reducing the risks of both overstock and stockouts. This not only saves you money but also enhances the customer experience, as products are readily available when they are needed.
Additionally, these systems can automate the reordering process, ensuring that you maintain optimal inventory levels without manual intervention. This automation not only streamlines operations but also allows your team to focus on more strategic tasks, such as marketing and customer service. In a fast-paced environment, having a reliable inventory management system powered by AI can be a game changer.
4. Enhancing Product Recommendations through Machine Learning
Product recommendations are a powerful tool for boosting sales, and machine learning can elevate this strategy to new heights. By analyzing customer behavior and preferences, machine learning algorithms can effectively suggest items that customers are most likely to purchase. This not only increases the average order value but also reduces the decision fatigue customers often face when sifting through numerous options.
Furthermore, the application of deep learning techniques can help refine these recommendations. Over time, these models learn from customer engagement and adapt to provide more accurate suggestions. With the right setup, your ecommerce site becomes a personalized shopping assistant that understands each customer’s unique taste. This creates a personalized experience that keeps customers returning, resulting in long-term loyalty.
5. Using Predictive Analytics to Anticipate Customer Needs
Predictive analytics is a powerful tool that allows ecommerce businesses to anticipate customer needs even before they arise. By leveraging historical data, businesses can identify trends and predict future behaviors. For instance, if a specific product tends to see a spike in sales during a particular season, your store can prepare the inventory accordingly, thus enhancing customer satisfaction.
Moreover, understanding customer behavior through predictive analytics enables you to implement timely marketing strategies. Whether it’s targeted promotions or personalized recommendations, you can align your marketing efforts with customer demands. This proactive approach not only increases sales but also demonstrates to your customers that you understand and value their needs.
6. Improving Marketing Campaigns with AI Insights
In 2025, utilizing AI insights will revolutionize how marketing campaigns are developed and executed. By analyzing large sets of consumer data, AI can identify successful strategies and areas needing improvement. Instead of relying solely on gut feelings or past experiences, your campaigns will be data-driven, which significantly enhances their effectiveness.
Furthermore, AI can help you optimize ad placements and targeting, ensuring that your marketing efforts reach the right audience at the right time. By understanding which factors drive conversions, you can adjust your campaigns dynamically, allowing for real-time optimization that improves ROI. This level of adaptability is crucial in the fast-paced ecommerce landscape where consumer preferences shift rapidly.