October 12, 2025

Create a Discount for a Specific Product as a Thank You in the Automated Review Email

By Veronica Jeans, Bestselling Author

Made by Veronica Jeans with Scribe

This guide provides a step-by-step process for creating a targeted discount for a specific product in your Shopify store, enhancing customer engagement through automated follow-up emails. By integrating discounts with customer reviews, you can incentivize purchases and foster loyalty. The clear instructions ensure that even those unfamiliar with the platform can easily implement effective marketing strategies. Viewing this guide will help you boost sales and improve customer satisfaction efficiently.



1. In Omnisend dashboard - Automation > Navigate to https://app.omnisend.com/automation/list

2. Click "Review Follow-Up" - this is sent out 1 minute after the review has been posted and an automated email goes out to thank the customer

3. Click the first email content file - "You made our day."

4. Click "Edit content"

5. As you can see I added a gift bag as a thank you for the review. You can add a discount or anything you can think of.

6. Switch to your Shopify store dashboard and click on "Discounts"

7. Click "Discounts"

8. Click "Create discount" unless you have a discount already available.

9. Click "Amount off productsDiscount specific products or collections of products"

10. Click the "Discount code" field.

11. I have a free gift back so the discount is 100%! Click the "Search products" field.

12. Click "Red Gift Bag" or the product you want to add or you can add collections.

13. Click "All customers"

14. Click "No minimum requirements"

15. Click "Limit to one use per customer"

16. Click "Save"

17. Switch to tab Omnisend | Ecommerce Marketing Automation"

18. Click on the button that you have inserted into the section.

19. Click the "https://" field and add the link for the product that you are going to be discounting. and now click on "Finish setup"



Veronica Jeans

Veronica Jeans

eCommerce Strategist | Shopify Expert | 7-Figure Business Coach

I have integrated my extensive knowledge in the field of eCommerce and Shopify, along with my international financial expertise, to offer up a playbook for generating income online.