How To Set Up Payment Provider And Checkout In Shopify?
There are several articles dedicated to all of the Shopify ‘Settings’ section to set up your online business. See below for more information about Shopify.
What to expect in this article:
- GENERAL SETTINGS
- Store Name And Emails
- Legal Name of Business
- Standards and Formats
- Store Currency
- Billing Information
- Finance Overview
- Tax Regions
- Tax Calculations
- How to use PDFs in your store?
- PLAN & PERMISSIONS (old version of Shopify: Accounts)
- Shopify Plans
- USERS & PERMISSIONS
- Login Services
- Store Status
In this article we will discuss the following in order shown in this image:
General Settings in Shopify
**Where to find this in Shopify? Settings > General Settings
Store Name And Emails
Your store name is the name your customers will see on your invoices and shipping labels. When setting up emails, designate one email address for Shopify to contact you. The other email address is for your customers to contact you.
TIP: The email your customers will use to contact you should be a business email ending in your domain, eg email@example.com or firstname.lastname@example.org. This will affect the trust factor with your customers.
If you don’t have a business address, you will still have time to set this up later.
Legal Name of Business
Next, you will add your Legal Company name and business address.
The business address you add here will appear on your invoices and your shipping labels.
This address will also be allocated to your shipping location and will affect how your customers will be taxed.
Standards and Formats
Standards and formats are used to calculate product prices, shipping weights, and order times.
Add your unit system according to what your customers will be using. For example, if you are an international company, and your primary customers are in the USA, you would use the Imperial system.
This is the currency you want to use to sell your products. After your first sale, the currency is locked in and can’t be changed. To change your payout currency (the currency you want to receive your monies into your bank account), go to the ‘Payment article’ of this book.
Billing in Shopify
**Where to find this in Shopify? Settings > Billing
In this section, you will add the details of your credit card used to activate a Shopify plan. If you activate any Apps, your payment/subscription is added to this credit card payment.
Your Shopify shipping, labels, and shipping charges are also added to this credit card.
Use Shopify balance to pay your bills
“If your store is based in the United States and you have sufficient funds in your Shopify Payments account balance, then Shopify balance is selected as your default payment method for theme purchases and one-time app purchases. If you want to pay recurring charges using Shopify balance, then you must enable it in your Billing settings.
If the charges exceed the funds in your Shopify Payments Account balance, then the payment is not taken from your balance. In this case, the full amount of the bill is charged to the credit card that you have on file.”
Here is an overview of your current payments (current billing cycle) for the Shopify plan and any apps you have activated. Your current payments and if you have a credit in your account.
You are able to get your financial overview of Shopify payouts and Shopify fees.
TIP: Shopify payouts are payments from customer orders, and Shopify fees relate to your Shopify plan, credit card fees, shipping fees, and app fees.
Taxes In Shopify
**Where to find this in Shopify? Settings > Taxes
Your business address will create an automatic calculated for your tax region including the municipal taxes.
You can see what the separate tax charges are. Click into ‘Edit’ on the page for either the ‘United States’ or ‘Rest of the World’.
Changing how taxes are calculated will affect existing tax overrides.
I would leave this as is unless you set up your tax overrides.
County, Municipal and State Taxes
Taxes are automatically calculated in Shopify according to your business address you add to ‘General settings’.
If you have an office in one state and your inventory is in another state, you have to add both state taxes.
Quote from our Sales Tax Yogi - Amy Monroe
“State Tax regulations are changing in the United States and the regulation is different in every state according to what Dollar ($) amount you are selling or the number of units you are selling.
For instance, if your business is not domiciled in a state, you might be liable for the Sales tax if you sell 200 units or sell over $100k products.”
You should check with a sales tax expert or tax firm that deals in state taxes in the USA (a CPA might not know this information).
NOTE: If you are an international eCommerce business selling to the United States customers, you are responsible for state taxes, depending on each ruling for each state.
TIP: Please confer with your accountant or tax authority to make sure you are in compliance.
“To set up a tax override, you can create a collection for the products that are tax-exempt, and then apply the override to that collection.
If you do not need to charge sales tax, then you can create overrides and set the tax rates to 0%. Always check with a local tax authority to make sure that you are charging your customers the correct tax rates.”
For example, if you have a wholesale collection, you can set your tax overrides here.
Here you manage how your store calculates and shows tax to your customers in your store.
Show All Prices With Tax Included
This is common in an international store. The USA norm is to not include tax and show taxes paid on the checkout page for each customer to review.
Charge Tax On Shipping Rates
Some states require tax to be paid on shipping rates and some don’t
Go to your official state or local government website to see what is required.
Charge VAT on Digital Goods
If you are selling digital goods, you need to find out from your local state or government if you need to pay taxes.
European customers pay VAT on digital goods sold.
If you check this option, digital products will have VAT applied at checkout for European customers.
You need to find out more about your EU tax obligation if you are a USA or EU store.
If you have an international Shopify store, you probably need a VAT number. Find out from your local tax office what the rules are.
How do you see what your collected tax payments are?
To see what you’ve collected on taxes, go to the left sidebar and click on ‘Report > Financials’
TIP: Make sure you pay your state taxes on time and at the required frequency (monthly, quarterly, or yearly).
See some helpful links and resources at the end of this article.
Files In Shopify
Where to find this in Shopify? Settings > Files
Under the setting ‘Files’, you can upload photos, videos (limited size), or PDFs (Adobe Document Portable Format) for your store.
TIP: If you have text or spreadsheet documents, you need to create a PDF format before you can upload the documents to Shopify.
How to use PDFs in your store?
Upload your PDFs.
Copy the link (as seen below in the image as the URL) and use this link in your pages/product description or wherever you need the information. The customer can then navigate directly to the document.
The image below is an example of different links you can create.
Highlight the text, click on the chain-link symbol at the top of your editor, which opens the next view to add your information.
Paste the link/URL address from Step 1 into the box ‘Link to’.
‘Open this link in’ - choose one of the options.
Open the page in the ‘same window’ or a ‘new window’.
A ‘new window’ opens up a tab in the browser.
Add a ‘link title’ - this is a description or explanation of your image.
Click on ‘save’ or ‘edit link’.
You have created a link to your image or file!
**Where to find this in Shopify? Settings > Plan
The plan you choose for your Shopify store depends on your number of products, credit card rate you want to pay, and other requirements your business needs.
I would suggest starting with a basic plan unless you have a retail store and you want to add a POS (point of sale) system connected to your Shopify online store.
You will quickly realize what Shopify plan you might need as you get your information uploaded into your store.
TIP: Shopify support is very helpful if you need more clarity on what type of plan to choose.
Let’s get a quick look at the Shopify plans.
Basic Shopify Plan:
Start selling your products online with your secure, beautiful store, and in person at events, fairs, or markets.
Add features like gift cards, retail hardware support, and professional reports to sell online or at a retail store.
Advanced Shopify Plan:
Scale your business online and in-person with advanced reporting, and third-party calculated shipping rates.
You can also create a Shopify Lite:
This means you do not have an online store, pages, or landing pages. You can use this function if you want to use the ‘Buy Button’ in a blog or other page/site.
“If you are on a trial and decide to sign up for a plan, or if you are looking to change the plan that you are on, then you can do so from the Settings page in your admin.
If you update your plan, then a bill is issued immediately reflecting only the subscription fee for your new plan. The price of your previous plan is prorated and applied against the cost of your new subscription for the month that you change your plan. The bill you receive for your plan change does not include other pending charges on your account. These charges will be billed when outstanding fees on your account reach your billing threshold or at the end of your billing cycle.”
Users & Permissions
**Where to find this in Shopify? Settings > Users & Permissions
Each plan has a different number of staff accounts you can create. These are accounts your team or staff can utilize to help you with your store.
To add more accounts to your store, you need to give each person email access.
Add their name and email address to the prompt. Shopify will send them an email to verify access. They will create their own password and have access to your Shopify store.
Make sure you allocate the correct permissions to the different sections of your store.
Shopify information for permissions and number of staff accounts:
“The number of staff members you can create is determined by your Shopify pricing plan:
The Shopify Lite plan includes 1 staff member.
The Basic Shopify plan includes 2 staff members.
The Shopify plan includes 5 staff members.
The Advanced Shopify plan includes 15 staff members.
The Shopify Plus plan includes unlimited staff members.
A staff member can have one of the following levels of permissions:
Owner permissions - Allows unlimited access to a Shopify store. The staff member can manage the account and the financial information for the store.
There can only be one store owner at a time. By default, this is the person that originally opened the Shopify store.
Full permissions - Allows access to all sections of a Shopify store, apart from a sensitive account or financial information.
Limited permissions - Restricts a user to specified sections of your store. When you restrict a staff member from a section of the admin, they still see it in the sidebar of the admin, but they can't click or view any part of that section. For example, if you restrict a staff member from accessing your Settings page, then you also restrict them from accessing the shipping and tax settings.
The reasons for using limited permissions for staff will be different for each store. For example, you might want to use staff permissions in the following cases:
You don't want staff members to see any of your sales information, such as sales by month or sales by staff on the Reports page. You don't want staff members to access any sensitive apps that might affect your business on the Apps page. You don't want staff members to change any of your general store settings, such as your store address or your credit card information on the Settings page. Store owners can give staff permission to log in to Shopify admin, but they can't edit their details.”
You can allow staff to use external services to log into Shopify. It is not necessary to allocate this to your admin or staff.
Work with an Expert
Shopify experts are not part of the Shopify team. The rule of using any expert: get a referral and make sure to research their reviews. Take a look at their Shopify portfolio too!
Pause your store
Take a break from selling at a reduced plan price. Your settings will be saved until you’re ready to sell again.
Sell or Close your store
Turn off your store or sell it on “Exchange”, Shopify’s marketplace for selling stores like yours.
TIP: When you start your store, a password is automatically added to your store with a home page saying ‘Coming Soon’. You will disable the password as soon as you are ready to launch.
And check with either your CPA or an international Tax consultant.
If you join my Facebook group - Ecommerce Success Group - we have a member that is a sales tax expert that is available to answer questions. See my interview with a sales tax expert in the group.
You can check out Tax Jar or Avalara. Their blogs are very informative but always verify your information first before implementing any tax changes.
What is next?
In the next article, we will be setting up your Financials - your payment providers and checkout How To Set Up Your Financial Information In Shopify? #4
There are several articles dedicated to all of the Shopify ‘Settings’ section to set up your online business.
Business information for your Shopify store is the foundation of your online store to keep your protected.
2. Setup Your Financials In Shopify.
Payment options, checkout and understanding of your money is important. Here are 4 articles dedicated to the 'Payment' options in your 'Settings' in Shopify.
- How To Set Up Your Financial Information In Shopify? #4
- How To Set Up PayPal Express & Amazon Pay In Your Shopify Store #4
- How To Get Paid From Your Payment Provider In Shopify? #4
- How To Set Up Your Checkout Your Shopify Store #4
Set up your locations and rates of your store so the process is seamless.
Personalize your email notifications with your brand and voice.
Your legal documentation for your eCommerce store to protect your business.
Get the complete book about how to set up your Shopify store:
FIND MORE HELPFUL ARTICLES - The helpful guide to starting your Shopify Store
Find my Shopify TOOLS PAGE for more information.
You can join our Facebook group to engage and learn more about Shopify and how to get more customers to your Shopify store. This is a free group.
Ecommerce Success Group - Search for Ecommerce Success Group on Facebook.